Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform.

Company: Quo

Role: Staff Backend Engineer (AI Platform Team)

Location: Remote - United States & Canada

Experience:

10+ years of backend or platform engineering experience, including LLM-driven systems in production
Proven success leading architecture for business-critical services, balancing innovation with operational pragmatism
Track record of driving cost optimization, observability, and incident response for AI workloads

Key Skills:

Node
Typescript
vector DBs
Langchain
Kubernetes
AWS
RabbitMQ
Postgres
Mongo
Elastic
Redis
Kong
Datadog
Figma
Linear
Notion
Slack
LLM integration patterns
prompt design
vector search
agent frameworks
event-driven and streaming architectures

Role Focus:

Own the long-term architecture for AI orchestration frameworks, agent-based workflows, and model lifecycle management
Lead cross-functional delivery of AI features from proof of concept to production rollout, coordinating engineering, product, design, and CX
Establish best practices for prompt engineering, evaluation, versioning, observability, and incident response for AI services
Design and optimize low-latency streaming pipelines for speech and other real-time data when the customer experience demands it
Drive continuous cost, performance, reliability, and security improvements for models and infrastructure
Mentor engineers through design reviews, code reviews, and technical coaching, raising the bar for excellence across teams
Partner with security and platform leaders to ensure data privacy, compliance, and operational excellence
Stay current on advances in LLMs, agent architectures, and emerging tooling, translating insights into actionable roadmap proposals

Other:

The annual base salary range for this position is as follow, plus equity and benefits: SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $205,000-$242,000 USD, All other US Locations: $185,000-$217,800 USD, Canada: $189,000- $222,000 CAD
Extensive medical coverage
A monthly lifestyle stipend
A flexible PTO policy
Equity

Staff Backend Engineer (AI Platform Team)

Skills Required

Description

Experience:

Key Skills:

Role Focus:

Other:

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