Optum, a global organization under UnitedHealth Group, seeks an AI/ML Engineer to develop and deploy machine learning models and AI solutions that improve health outcomes. The role involves working with advanced AI technologies and cloud platforms to deliver scalable, secure, and maintainable software.

Company: Optum

Role: AI/ML Engineer - Python, LLM, RAG, Cloud

Location: Bengaluru, Karnataka

Experience:

3+ years of experience in Python programming
2+ years of software engineering and testing experience in C# / .Net programming language
2+ years of experience with deploying and managing ML models on cloud platforms such as Microsoft Azure or any other Cloud platform
2+ years of Database Design/Programming
1+ years of Terraform scripts understanding
1+ years of Git action and CI/CD experience

Key Skills:

Python
C#
.NET
SQL
FastAPI
Large Language Models (LLMs)
Retrieval-Augmented Generation (RAG)
Transformer Architectures
Generative AI
Machine Learning
Natural Language Processing (NLP)
Natural Language Understanding (NLU)
Semantic Understanding
Intent Classification
Computer Vision
Deep Learning
Automatic Speech Recognition (ASR)
Cloud platforms (Azure preferred)
Terraform
GitHub Actions
CI/CD pipelines
Agentic AI concepts and frameworks (LangGraph, LangChain)

Role Focus:

Understand Facets Delivery, Client priority and requirements
Build scalable and high-performing AI solutions using LLMs, RAG, and Transformer Architectures
Develop generative AI algorithms and models to create new data samples, patterns, or content
Build and maintain robust APIs using frameworks such as FastAPI
Develop secure, maintainable software using C#, .NET, SQL and modern engineering patterns
Deploy AI/ML solutions in production environments, preferably on cloud platforms like Azure
Implement machine learning and natural language processing projects from concept to production
Conduct rigorous model testing, validation, and performance optimization
Containerize AI/ML projects and implement CI/CD pipelines
Collaborate with stakeholders to preprocess, analyze, and interpret large-scale datasets
Mentor and lead other engineers
Ensure code quality and security by identifying and resolving vulnerabilities
Maintain solid programming practices and standards
Provide timely updates on tasks to reporting supervisor
Adhere to defined SLA compliance
Provide support and leadership in critical production support issue resolution
Participate in on-call rotations as scheduled
Work with team to achieve timely resolution of all production issues meeting or exceeding SLAs
Analyze and investigate issues and provide explanations within area of expertise

Additional responsibilities:

Comply with employment contract terms, company policies, and directives including transfer, reassignment, work shifts, and alternative work arrangements
Stay current with emerging trends and advancements in generative AI and ML technologies

Nice to have:

Prompt engineering experience
Experience leveraging Large Language Models (LLMs)
Experience working with various AI/ML infrastructure, tools and platforms across the full stack of AI/ML technology
Experience with challenges of delivering and monitoring LLM based cloud systems into production
Healthcare Claims EDI Experience
Proven solid communication skills to explain complex technical concepts to diverse audiences

Other:

No travel required
Exempt overtime status
Culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities
Mission to help people live healthier lives and make the health system work better for everyone
Commitment to mitigating environmental impact and delivering equitable care addressing health disparities

AI/ML Engineer - Python, LLM, RAG, Cloud

Skills Required

Description