Zensar Technologies
The Salesforce AI / Agentforce Developer will design, develop, and implement AI-driven solutions within the Salesforce ecosystem.
Role: Salesforce AI / Agentforce Developer
Location: Hyderabad, Telangana, India
Role Focus: • Configure Agentforce features for • Design agentic workflows using Agentforce Activator and pre-built skills • Define future-state architecture that incorporates Einstein AI, Prompt Builder, Prompt Store, and Agent Library • Configure Sales, Service, Marketing, and Commerce Cloud features • Apply security-by-design for agent operations • Build Lightning Web Components (LWC), Apex classes/triggers, Visualforce pages, and Flows • Optimize code for governor limits, SOQL/SOSL performance, and scalable transaction patterns • Implement agentic workflows for automation and decision-making • Enable Einstein features (Agent Assist, Case Classification, Next Best Action, Predictive Routing) • Deliver Retrieval Augmented Generation (RAG) with governed knowledge sources • Instrument real-time analytics and operational dashboards • Design and implement REST API integrations with external systems • Ensure data quality, deduplication, and governance • Produce BRD/HLD/LLD, sequence/flow diagrams, and security models for Agentforce solutions • Document prompt catalogs, agent skills/playbooks, and operational runbooks • Conduct design reviews, threat modeling, and compliance checks • Manage source control and CI/CD using Git, SFDX, and Copado • Implement automated unit/integration/regression tests • Partner with Product Owners, Architects, BAs, QA to translate business goals into technical deliverables • Work in Agile/Scrum (Jira/Confluence)
Flows, toxicity detection, REST API, OAuth 2.0, Connected Apps
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