Join Amex Tech to work on agentic AI systems, building platforms, products, and governance that enable AI to operate responsibly and at scale across the enterprise.

Company: American Express

Role: Senior AI Engineer I - Agentic AI

Location: New York, NY, United States; Charlotte, NC, United States; Palo Alto, CA, United States; Phoenix, AZ, United States; Sunrise, FL, United States; Remote

Experience:

5+ years of software engineering experience
Meaningful production experience with LLMs or applied ML systems
A track record of shipping AI-powered or agentic systems

Key Skills:

Python
Go
TypeScript
AWS
GCP
Kubernetes
REST
gRPC
Kafka
LLMs
Agentic AI
Retrieval-augmented generation
Vector storage
Evaluation tooling

Qualification:

Strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure
Hands-on experience with modern LLM tooling and agentic patterns and architectures
Fluency with AI-assisted and agentic development workflows

Role Focus:

Design, build, and ship LLM-powered and agentic product features
Build agentic AI systems that reason over context, invoke tools, take real actions, and recover from failure
Architect and implement production-grade RAG pipelines over sensitive financial data
Contribute to shared AI infrastructure
Own the systems built in production, including reliability, latency, cost, and failure modes

Nice to have:

Experience building agentic systems in fintech or other regulated industries
Experience as a founding engineer or early technical contributor in high-growth environments
Demonstrated ability to ship technically complex systems in regulated contexts
Meaningful open-source contributions, particularly in AI or developer tooling

Other:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements
20+ weeks paid parental leave for all parents
Free access to global on-site wellness centers
Free and confidential counseling support through Healthy Minds program
Career development and training opportunities

Senior AI Engineer I - Agentic AI

Skills Required

Description