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    Home/Jobs/Applied AI Engineer

    Applied AI Engineer

    Zoom

    United Kingdom
    4+ years
    45 days ago
    ₹15–28 LPA
    Full-time
    Remote

    Skills Required

    LLM
    Python
    TypeScript
    ASR
    TTS
    Go
    ElevenLabs
    Azure
    Cartesia

    Description

    Deploy production AI agents for strategic customers during the sales cycle — taking Zoom Virtual Agent from proof-of-concept to live, trusted daily use within 90 days.

    Company: Zoom

    Role: Applied AI Engineer

    Location: Remote (UK), London (UK)

    Experience:

    • 4+ years in customer-facing technical roles shipping complex SaaS or AI/ML solutions

    Role Focus: • Designing and deploying production-ready AI agents during proof-of-concept engagements • Engineering voice experiences by tuning speech synthesis, turn-taking, and barge-in • Building evaluation frameworks with scripted tasks and adversarial scenarios • Capturing product gaps and contributing structured feedback to Engineering • Transitioning successful pilots to Professional Services or partners

    Nice to have:

    • Contribute to voice agent benchmarks, open-source projects
    • Experience deploying in regulated industries (healthcare, financial services, telecom)
    • experience with AI agent platforms (Decagon, Sierra, or similar)

    More skills:

    LLM-based agents, voice stack, turn-taking, barge-in

    Other:

    • structured hybrid approach to work
    • award-winning workplace culture
    • commitment to delivering happiness
    • benefits program for physical, mental, emotional, and financial health
    • opportunities to stretch skills and advance career

    Prepare for this role

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