Nelnet is seeking an AIOps Engineer to own the operational backbone of their Enterprise AI platforms and build AI Agents that power their Shared Services teams.

Company: Nelnet Corporate

Role: AIOps Engineer

Location: Remote

Experience:

1–2 years hands-on experience building with Claude or equivalent LLM APIs
2–4 years of industry experience (preferred)

Key Skills:

Claude
Anthropic's tooling
prompt engineering
API integration
MCP server configuration
Python
TypeScript/Node.js
Agent orchestration
context engineering
tool-use patterns
Copilot
Gemini

Qualification:

Proficiency in Python and/or TypeScript/Node.js for AI application development
Familiarity with governance, compliance, and security principles as they

Role Focus:

Platform Configuration & Integration: Configure, maintain, and optimize Enterprise AI platform deployments
Agentic Delivery: Build and deploy AI Agents for Shared Services teams
Shared Asset Library: Build and maintain a shared resource repository of reusable components
Cross-Segment Enablement: Participate in recurring sessions to harvest segment innovations
Engineering Standards: Apply team development standards to all AI solutions and platform work

Nice to have:

Experience with Copilot, Gemini, or other foundation models and workflow automation platforms
Familiarity with evaluation frameworks for AI output quality measurement
DevOps, CI/CD, or agile development background applied to AI deployment pipelines
Experience building autonomous AI Agents for enterprise workflows

Other:

Pay range: $100,000 - $150,000 depending on experience
Benefits package includes medical, dental, vision, HSA and FSA, earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program

AIOps Engineer

Skills Required

Description