Experience:

• Bachelor's degree in Computer Science Engineering
• 10+ years of experience in enterprise automation, workflow engineering, integration engineering, or platform architecture
• Deep hands-on experience with n8n or Boomi
• Experience building cross-functional automations, AI-enabled workflows, agents, and orchestration patterns
• Experience designing API-first and event-driven architectures
• Experience with REST, webhooks, OAuth, JSON Web Tokens, API security, and secure integration of AI services
• Experience with cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform
• Experience with AI or machine learning services such as Amazon Bedrock or Azure OpenAI
• Applied experience using large language models, prompt engineering, AI agents, observability, monitoring, and automation metrics

Qualification:

• Bachelor's degree in Computer Science Engineering

Responsibilities:

• Engineer scalable, secure, and resilient automation solutions
• Design hybrid automation patterns using n8n, Boomi, APIs, event-driven systems, and AI agents
• Build AI-enabled workflows with intelligent decisioning and human-in-the-loop controls
• Define development standards, reusable templates, exception handling, retry strategies, approval patterns, and security protocols
• Implement environment strategies, CI/CD pipelines, versioning, and governance models for automation workflows
• Establish logging, monitoring, reliability guardrails, anomaly detection, and alerting
• Define responsible AI governance for model selection, cost controls, prompt and version management, data privacy, and auditability
• Lead technical design sessions, workflow reviews, architecture reviews, and post-incident reviews
• Mentor engineers, contractors, and implementation teams on automation design, AI agents, prompt engineering, and responsible automation practices
• Use metrics such as adoption, cycle-time reduction, service levels, recovery time, cost per workflow, and business impact to guide improvement

Additional responsibilities:

• Work across functions to embed AI-enabled workflows, intelligent decisioning, reusable automation patterns, and observability into enterprise processes
• Help raise automation standards by building practical solutions and improving how teams use AI to increase productivity, quality, and operational scale
• Report to Sr Director, IT Support

More skills:

automation orchestration, artificial intelligence-enabled workflows, AI agents, prompt management, application programming interfaces, event-driven systems, API security, observability, monitoring, automation metrics, CI/CD, versioning, governance, logging, alerting, anomaly detection, human-in-the-loop controls

Other:

• AI is embedded in Avalara's workflows, decision-making, and products
• Success requires embracing AI as an essential capability
• Apply AI every day to business challenges by improving efficiency, contributing solutions, and driving results
• Grow with AI by staying curious about new trends and best practices and sharing what you learn
• Total rewards include a compensation package, paid time off, paid parental leave, and potential bonuses for many employees
• Health and wellness benefits generally include private medical, life, and disability insurance
• Avalara strongly supports diversity, equity, and inclusion
• The company has 8 employee-run resource groups with senior leadership and executive sponsorship
• Avalara is an equal opportunity employer
• Reasonable adjustments during the recruitment process are available on request
• Avalara processes over 54 billion customer API calls and over 6.6 million tax returns a year
• Avalara is a billion dollar business with an industry-leading cloud compliance platform