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    Home/Jobs/Software Consulting Engineer - Ai/ML and Agentic AIOps

    Software Consulting Engineer - Ai/ML and Agentic AIOps

    Cisco

    Bengaluru
    8+ years
    46 days ago
    ₹38–63 LPA
    Full-time
    Hybrid

    Skills Required

    Hugging Face
    LangChain
    LlamaIndex
    vLLM
    TensorRT-LLM
    Gen AI
    Agentic AI frameworks
    LLM-based application development
    Python
    PyTorch
    TensorFlow
    Scikit-learn
    MLOps
    CI/CD pipelines

    Description

    The CX organization is a team of exceptional technical leaders focused on delivering a premier customer experience through innovation, automation, and next-generation technologies. We help customers solve complex business challenges using AI-driven, network-centric solutions that accelerate transformation, operational excellence, and business outcomes. Our success is reflected in strong customer satisfaction, industry recognition, and a culture of continuous learning and innovation.

    Company: Cisco

    Role: Software Consulting Engineer - Ai/ML and Agentic AIOps

    Location: Hybrid

    Experience:

    • 8+ years of relevant industry experience
    • Experience designing and deploying AI infrastructure across cloud, GPU-accelerated, containerized, and distributed computing environments

    Qualification:

    • BE/B.Tech/B.Sc. in Computer Science, Engineering, or equivalent

    Role Focus: • Lead the design, development, and deployment of scalable AI/ML and GenAI-powered solutions for enterprise environments • Build and manage AI/ML pipelines for model training, inference, observability, monitoring, and automation • Support presales engagements by translating customer business requirements into scalable AI/ML solution architectures • Develop AI agents, intelligent workflows, and LLM-powered applications to accelerate customer outcomes • Drive customer technology transformation initiatives while influencing AI/ML solution strategy, architecture, and delivery execution

    Additional responsibilities:

    • Participate in services presales activities, SOW creation, solution scoping, and customer proposal discussions
    • Create Customer Requirements Documents, High-Level Designs (HLDs), and implementation plans
    • Provide technical leadership across cross-functional teams spanning AI architecture, operations, and delivery
    • Build customer simulations and lab environments to validate AI/ML solution performance and resolve technical issues
    • Deliver customer documentation, knowledge transfer sessions, and enablement programs for internal and external stakeholders
    • Mentor junior engineers and drive adoption of AI/ML engineering best practices across teams
    • Act as a focal point for complex customer issue resolution and ensure successful engagement delivery

    Nice to have:

    • Experience with Generative AI, Agentic AI frameworks, and LLM-based application development
    • Strong problem-solving, debugging, communication, and technical mentoring skills
    • Exposure to AIOps, observability platforms, REST APIs, SQL/NoSQL databases, Linux/Unix environments, and networking concepts

    More skills:

    AI/ML development frameworks, Agile methodologies, Kubeflow, MLflow, Docker, Kubernetes, KServe, NVIDIA AI ecosystem, CUDA, GPU optimization, distributed AI infrastructure, AIOps, observability platforms, REST APIs, SQL/NoSQL databases, Linux/Unix environments, networking concepts

    Other:

    • At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
    • Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

    Prepare for this role

    Recommended resources to build the skills for this position. Sponsored.

    Python for Everybody Specialization

    Coursera

    Learn Python from scratch — variables, data structures, web scraping, and databases.

    Python 3 Programming Specialization

    Coursera

    Intermediate Python covering classes, inheritance, APIs, and data processing.

    Generative AI with Large Language Models

    Coursera

    Comprehensive LLM course covering transformer architecture, fine-tuning, RLHF, and deployment.

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